Customer Testimonials
I did not but my Fiat 500x here but I take it to them for all maintenance and repair. Oil changes included. They treat me like I did buy it there! Super professional and courteous service advisors and manager, Travis. Erik is great too! I dropped it there for a warranty repair then had an accident and ended up in the hospital for a week. By rights they could have charged me $35 per day storage but Travis and Erik had empathy for me and waived it. I strongly recommend this dealership's service department no matter what brand car you own. Thank you Erik and Travis!
I did not but my Fiat 500x here but I take it to them for all maintenance and repair. Oil changes included. They treat me like I did buy it there! Super professional and courteous service advisors and manager, Travis. Erik is great too! I dropped it there for a warranty repair then had an accident and ended up in the hospital for a week. By rights they could have charged me $35 per day storage but Travis and Erik had empathy for me and waived it. I strongly recommend this dealership's service department no matter what brand car you own. Thank you Erik and Travis!
Love the fact that they have a shuttle service. Quick and easy in and out.
Love the fact that they have a shuttle service. Quick and easy in and out.
Excellent service !!! Appointment was at 1:00... Simple oil change & tire rotation.... BOOM !!! In & out in 40 minutes Zach was my service advisor & he did me right !!!
Excellent service !!! Appointment was at 1:00... Simple oil change & tire rotation.... BOOM !!! In & out in 40 minutes Zach was my service advisor & he did me right !!!
Andrew lawter was the best
Andrew lawter was the best
WowWowWow
Bought my INFINITI QX50 from Rex and gave me a very good price.
Jesse Troutt was a great salesman to work with. He has great communication, but is not pushy. Everyone @ Baker treats you with respect and works hard to get you the best deal. It is a calm environment, not your typical high -pressure car buying situation.
Good service
Bought my car there and am very impressed with customer service. Would recommend it.
Best there is in terms of service and professionalism in a wonderful relaxing environment!
Great location good staff, great service.
My experience with Baker INFINITI was very good. As usual they were very professional.
Much better experience than expected great service fair prices. Jeff was great
Spencer Becknell provided the best automobile purchase I’ve ever experienced! On 11/27/19, I purchased an extraordinary Jaguar XJL and it is the 14th vehicle I’ve purchased for either myself or a family member over my lifetime so far.... Spencer was extremely patient, attentive, and knowledgeable. Pricing was competitive and the overall customer experience was beyond 1st class. Special thank you to Carmelo, Finance Manager, as well for an extremely efficient, smooth, and relatively quick paperwork process. I’ve purchased vehicles at many of the well known high end dealer chains and for my money, Jaguar West Ashley and Spencer Becknell clearly lead the bunch!! Many Thanks,Al - Western NC Happy Customer
From start to finish my repair was perfect. Completion was ahead of schedule and I was promptly informed. The car was washed and returned to me in the same condition I left it with them.
Had my 2001 XK8 repaired. Parts are always a challenge for older Jaguars, but Baker Motors always does a great job tracking them down and making timely repairs. Overall service for my two Jaguars has always been great.
Professional, in time
I brought in my F pace for routine service and they were quick and thorough . They gave me a loaner car and continually updated me on the progress.
All the members did an amazing job and kept me posted on all repairs and timelines. The loner car was amazing and now I want to buy a Land rover')
All the members did an amazing job and kept me posted on all repairs and timelines. The loner car was amazing and now I want to buy a Land rover')
Very helpful and attentive service!
Very helpful and attentive service!
Chad always does a great job keeping us informed and getting our car completed on schedule. Baker Motors is the best dealership experience I have ever had.
Had a great experience. Everyone was friendly, helpful and willing to work with me. Sean Dyer was a great sales consultant, thank you for helping with a wonderful purchase. Love the Land Rover! Jordan and Carmelo were also great to work with. Purchasing a new vehicle is always stressful to me but the team at Baker, whether Jaguar Land Rover or Mercedes have always treated me kindly and put me at ease through the whole process. Thanks!
Friendly and competent service agents, (David Korelitz always eager to listen and do whatever he can to help). Seem to know the automobile thoroughly and can answer all my questions. As is it a dealership of a luxury brand the prices for service to my vehicle are high... but that is not a surprise. The times I have had to bring my new vehicle in, (usually for a warning on my dash that I was trying to figure out what it was) they were always gracious and didn't make me feel I was as stupid as I felt. Each occasion has been a positive experience to date. Love my Range Rover too.
Chad in Land Rover service did an awesome job. He always takes the time to explain the details and provides great customer service!
Best vehicle purchase experience I've had by far. Sales staff was highly informative regarding the overwhelming amount of tech onboard in the vehicle. Finance manager worked quickly for me in processing the paperwork so i could leave and enjoy my new vehicle. I'll be doing business with these folks for many years moving forward.
Wonderful experience. Vicki was amazing and helpful in us finding our perfect new vehicle. We love our new Range Rover sport! Thank you!
Exceptional Service from everyone at Land Rover West Ashley. Garret was our Sales contact and made the entire buying process simple and easy. Extremely professional and incredibly knowledge with the Land Rover brand. Highly recommend Garret and Land Rover West Ashley.
Land Rover's maintenance department team are great. I would never consider taking my LR4 to anyone else. This team are the reason I continue to buy Land Rovers.
Chad is excellent (and his team).
Awesome display of some fine and expensive automotive. Always enjoy the window shopping this time of year. Only place to go to get your heart racing and revved up. Who knows it might be X MAS around my block. Peace
Beautiful high-end motor vehicles.
Beautiful cars
Great Customer Service ask for Lauren
Beautiful cars
Love bringing my car to Astorg. The folks there are fabulous and I couldn't ask for better service Lee Bills and the whole crew are the best. Including the sales team as I wait. Good people.
Simply put The Best place in WV to purchase a New or Preowned automobile
Smooth sailing
Really like the new cheaper line of cars
Great best ever service
Awesome service
Excellent service
High Performance cars AND service!
Didn't really visit inside. Our 18 year old grandson wanted to just go through the parking lot and look at his dream car.
Baker Porsche gets 5 stars. We bought a 2019 Porsche 911T through the Charlotte dealership and had it shipped from the factory to our home in Charleston. In a nutshell, the car was delivered with some electrical wiring issues that occurred at some point between the factory in Germany and our driveway. I called Nick Adams at Porsche Service and he had us bring the car in immediately. Despite the dealership being in total chaos from moving to the new building and even though we did not buy the car there Nick got the car in immediately and put his lead mechanic on it. Right away Nick was on the phone with Porsche HQ in Atlanta and continued to lobby on our behalf during the entire repair process. Nick saved us an incredible amount of time and money during the repair which ended up taking several weeks. Always professional and courteous he treated my wife and me like we were members of his own family. I have never had a dealership treat me with such respect and I have been in a bunch of them! Our repair job was flawless and we have been enjoying the T ever since. I'd like to take this opportunity to thank Nick Adams, Craig Martin, and everyone at the dealership who took care of my wife and me during the repair and continue to welcome us with open arms every time we stop in to visit just to drool over that 911GT2!! Thanks guys....Ron and Val
Cool place, my 911 likes it there.
Only Porche dealer in the Charleston area
Great place
Very friendly sales Very experienced shop
Great place! Great folks.....Sorry about whinny people.....It is no Cohencidence.....Comes with the territory....God ybless and keep up the great work!
Can't wait to purchase
Always great selection
Lanard Smith was awesome. I usually don't care for dealing with salespeople but Lanard was a pleasure to deal with.
Amazing staff!
They were just wonderful as always, very timely and also great customer service. They always have the best attitude when I come there and I couldn’t be happier.
I first saw Danny Stackhouse who introduced us to Jeremy Ewing. Both were very cordial and great to talk with when we arrived. Danny turned us over to Jeremy who was such a great guy to work with as he was very knowledgeable of the Denali Acadia and went out of his way to make our stay and buying experience a pleasant surprise. By this I mean the experience was not drawn out several hours as I've seen at other dealerships. He was simply a great person to work with and I look forward to working with him when I'm ready to purchase my next truck!
Sean and his service team are amazing. I came in for a recall, I was in need of getting it repaired rigt away. I explained my situation as I was leaving the country the next day and needed to turn my vehicle in that afternoon. Without hesttation Sean took my truck and attended to the recall. He is an example of southern hospitality at it's best. This is the best customer service I have ever recieved from a dealership. I am a GMC guy for life now. Thanks Sean.
My son loves working there
Amazing customer support, friend car sales staff that don’t rush you and are honest
My Cadillac dealer. No rip offs on service. Friendly staff. Even oil changes are reasonably priced!
Thank you very much Noah Prine for your outstanding service in assisting me on purchasing my new car. Your patience and attention to detail in a relaxed professional manner were extraordinary.You attentively listened to my needs and put me in a car that fit that description. You are an asset to Baker Cadillac and I highly recommend Noah Prine for his outstanding customer service.
They were just wonderful as always, very timely and also great customer service. They always have the best attitude when I come there and I couldn’t be happier.
Polite, very professionally dressed, courteous,friendly very detailed oriented. Go see Alex, he'll get you right@
Jeremy is awesome!
Perfect dealership perfect car
Sales rep was great. Classy cars and SUV'S
If you're looking for a new vehicle, they will roll out the red carpet!!!
Incredible service for a first time buyer. Blown away by the strong customer service from both the sales and management team!
The manager of this location is trustworthy and a good man. I have nothing but good things to say about Randy. This dealership is not sneaky, they will help you find what you want.
Had a great experience working with Jake at MB of Mt P. He did a great job of being low pressure during the buying process, was upfront with the pricing and negotiations. When I showed up to pick up the car, Jake even helped entertain the kids by putting a movie on for them - tremendously appreciated! Also worked with Tyler the Sales Manager, who was super helpful during the process. Highly recommended!
Customer service is superb! Free car wash for life!
Everyone is nice here and they care about you!I bought two new cars here and I will keep coming back!
I was out there on a business-related issue. Amber is always so kind and so sweet. Very nice people there and some beautiful cars!
It is our absolute pleasure to highly recommend Mercedes-Benz of Mount Pleasant! Dylan was outstanding to work with. He was extremely helpful and attentive to our needs during our search for 2 new vehicles. He was very informative and always very responsive, even when he wasn’t at the dealership. Tyler assisted us throughout the process as well, and was also very helpful and pleasant to work with. We are truly pleased we chose Mercedes-Benz after looking at a wide range of other luxury brands. After the purchase our vehicles, we can personally speak in all confidence on behalf of the true quality and luxury of Mercedes-Benz. We are very satisfied and it’s our pleasure to recommend and refer anyone who might be in the market for a new vehicle to Dylan at MB of MP!
Thomas Dolan ( Sales)and Michael ( Finance) were professional, knowledeable and clearly explained all aspects of the purchase of the Pre-Owned Certified X1. Ive purchased many BMWs in the past, but this buying experience exceeded my expectations. Highly recommend!
Thomas Dolan was great. He found me a car that I love. I will go back to Tom when I get a new one! Great selection!!
Joey Moore made this the best experience I’ve had buying a car. I turned to BMW Wilmington after receiving unacceptable service at another dealership. We handled most of the details remotely and Joey was extremely responsive in answering my questions. He was very respectful of my time and made sure all the paperwork was prepared before I arrived at the dealership. In addition, he went out of his way to help with some post-sale details and even picked my wife and me up at the airport on the day we picked up the car. I’d highly recommend BMW Wilmington and Joey Moore.
BMW of Wilmington was the best dealership I have ever dealt with. Tom Dolan was my salesman and he was informative and wasn’t trying to force a sale on me. Good people and good service!
I had a great experience at this dealership. Chandler was a very experienced young man who was very helpful in my search for a vehicle. He was knowledgeable, mature, and urgent. I was in and out in a very reasonable time and I will undoubtedly be a customer here again!
Thanks Chandler and Everyone I dealt with at BMW of Wilmington. Hands down the best experience I've had with a dealership.. Everyone is so pleasant as the facility is absolutely welcoming and a pleasure to visit. Very impressed.. Thank again Chandler
Just completed the purchase of a X3. Our first BMW. Great buying experience. No pressure. Patience with us as we asked questions and learned about the vehicle. Our Advisor, Alan Shapiro, really wanted us to understand the performance of the vehicle. We decided to order one to get it equipped exactly as we wanted. They gave us the option of picking up our X3 at the BMW Performance Center. We are looking forward to doing that next week. Should be a blast driving on the test track.
Great parts guys, very friendly and helpfull.Dealer is nice and clean as well.
I bought my second BMW from Alan Shapiro in 5 months. It's an absolute pleasure working with him and BMW of Wilmington. Every time I am there, I feel like I am able to make an informed buying decision, that I received a fair price and I am never pressured into making a buying decision. All of my questions answered, all of the loose ends tied up; insurance, license plates, etc. I love the facility as well, clean, top of the line and each and every employee is welcoming. You can really tell they appreciate your business, unlike other dealerships I've worked with in the past.
We drove multiple other vehicles before choosing the Porsche Cayenne at Porsche of Wilmington. Once we drove the Porsche, everything else was second. WOWZAA about sums-up the quiet cabin, responsive steering, power galore, and a secure "on the road" feeling. No hard selling there, but plenty of help along the way as it took awhile to decide between the Macan and the Cayenne. Expect a "late in the game" presentation on extended warranty options. Chandler Deal spent alot of time with us on multiple visits. He was excellent. We are Porsche fans forever now.
After having an awful experience at another Porsche dealership, I drove 4 hours to Wilmington for my new car. Patrick Willyard was a great salesman! He patiently answered all of our questions, went through everything with us about the car and I even texted him an hour after buying it with a question and he called right away with the answer. The overall customer service at Porsche Wilmington is wonderful and I am so thankful to them for helping me get into my new Macan.
I really can't say enough regarding how professional and accomadating Porsche Wilmington and particularly Patrick Willyard has been in purchasing my wife's 2020 Porsche Macan. Everything was very straightforward, and they were very helpful in working out logistics as we were coming from out of town. The communication was responsive and easy-going, there was no pressure and the negotitations were easy and respectful. I highly recommend Patrick and the entire staff, we live 3.5 hours away and were so impressed with Patrick that we will continue to deal with them for service and any future purcahses.
Porsche of Wilmington provided me with the Gold standard of service. They actually went above and beyond expectations while making up for the deficiencies of another dealer.Hats off to Don McCarthy and Michael Nelson for the much appreciated outstanding support and service. Thank you!
I could not believe how easy it was to trade-in my sports car for one in their inventory
Great experience with Porsche of Wilmington. Chandler the Salesman was very Knowledgeable Polite and easy going. It great working with him. The staff was very professional and polite. I definitely recommend them.
Very pleased with the service at the Porsche/BMW dealer Chad was very helpful and able too give us a great deal. Check him out.
Patrick Willard is fantastic! The best car buying experience I have ever had. Fast, friendly and flexible with a real personal touch. He’s a rock star! He will put you in the Porche of your dreams! Zooommm...thanks Patrick to you and your team!
I want to share my experience in purchasing our Porsche Carrera 4S. We have been looking for this particular car for a while, and contacted this dealership about the car we saw on internet. Our client advisor, Alan Shapiro was very detailed in giving honest information about the vehicle. He shared the vehicle's service history and sent multiple pics of the car before we decided to travel 2 hours away to see this car. It was indeed worth the trip to this dealership because of the quality of the car and the professional persons working for the company. Everyone we encountered was very friendly and welcoming, something that is rare in today's world. Alan is quite an asset to the dealership and such a pleasure to meet and deal with in making this purchase. We will definitely be recommending this dealership to our friends and will be back for future car needs.
Great experience. Informative , honest , no games. Would highly recommend. Salesman had highest level of communication. Patrick Willyard
