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Baker Auto Glass is the auto glass division of the Baker Motor Company auto group, serving drivers across the South Carolina Lowcountry since 2015.

Our dealer-based locations give us direct access to OEM glass and factory-trained technicians for advanced driver-assistance system (ADAS) calibration, ensuring every vehicle is restored to manufacturer specifications. And because auto glass is typically covered by insurance, customers receive this higher level of quality and service for the same out-of-pocket cost they would pay at a lesser glass shop.

Whether you drive a luxury vehicle, commercial van, or daily commuter, Baker Auto Glass delivers precision, safety, and a better experience you can trust.

Schedule an Appointment

Locations & Hours

With locations at every Baker Motor Company dealership, Baker Auto Glass provides full-service glass repair and replacement for all makes and models, from chip repair and windshield replacement to sunroofs and specialty glass. While brands like Mercedes-Benz, Porsche, and Cadillac hold us to strict factory standards, we proudly apply that same level of care to every vehicle we service, from entry-level cars to luxury and commercial vehicles.

Baker Auto Glass
at Mercedes-Benz of Charleston

 1513 Savannah Highway
Charleston, SC 29407 Service: 843-574-8277

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz of Charleston

Baker Auto Glass
at Baker Cadillac of Charleston

 1623 Savannah Highway
Charleston, SC 29407 Service: 843-628-1540

Baker Auto GlassBaker Auto Glass - at Baker Cadillac of Charleston

Baker Auto Glass
at Mercedes-Benz of Mount Pleasant

 2121 Hwy 17 North
Mount Pleasant SC 29466 Service: 843-936-8320

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz of Mount Pleasant

Baker Auto Glass
at Mercedes-Benz Van Center – Baker

 425 Sigma Drive
Summerville, SC 29483 Service: 843-543-6700

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz Van Center Baker

Auto Glass Services

Auto Glass Repair

Auto Glass Repair

Baker Auto Glass provides professional repair services for all types of vehicle glass, helping you avoid full replacement whenever possible. From rock chip repair and crack stabilization to window, vent glass, and sunroof repairs, our technicians restore clarity, strength, and safety using industry-approved materials and methods. We service all makes and models, from luxury vehicles and SUVs to commercial vans and daily drivers, delivering fast, accurate repairs designed to extend the life of your original glass.

Auto Glass Replacement

Auto Glass Replacement

When replacement is required, Baker Auto Glass delivers dealership-grade installation with the right glass for your vehicle. We replace windshields, side glass, rear glass, roof panels, and specialty glass for all makes and models. Our locations have access to OEM glass through our dealer network, allowing us to match factory specifications for fit, tint, acoustic properties, and embedded technology. Every installation is performed to manufacturer standards for safety, performance, and appearance.

ADAS Programming & Calibration

ADAS Programming & Calibration

Modern vehicles rely on Advanced Driver-Assistance Systems (ADAS), cameras, and rain sensors that are often mounted to the windshield and surrounding glass. After a windshield or glass replacement, these systems must be recalibrated to function correctly. Baker Auto Glass provides OEM-level ADAS programming, camera alignment, and rain sensor calibration using factory procedures and trained technicians. This ensures safety features like lane-keeping assist, automatic braking, adaptive cruise control, and automatic wipers operate exactly as designed.

Window Tinting

Specialty & Advanced Glass Systems

Baker Auto Glass services advanced and specialty glass systems found in today’s most sophisticated vehicles. From panoramic and smart glass roof panels to heated, acoustic, and heads-up display (HUD) windshields, our technicians have the tools, training, and OEM access required to properly handle complex glass installations. These systems demand precise handling, calibration, and factory-approved procedures to ensure performance, comfort, and safety are fully restored.

Water Leak & Wind Noise Diagnostics

Water Leak & Wind Noise Diagnostics

Water leaks, fogged glass, and wind noise are often caused by failed windshield bonds, sunroof drains, roof glass seals, or body alignment issues. Baker Auto Glass provides professional leak and wind noise diagnostics to find the true source of the problem, not just the visible symptom. Using factory procedures and dealership-grade tools, our technicians test, inspect, and seal affected areas to restore a proper factory seal. This service is especially important for luxury vehicles, panoramic roofs, and vans, where water intrusion can lead to interior damage and electrical issues if left unresolved.

Window Tinting

Window Tinting

Baker Auto Glass offers professional automotive window tinting to improve comfort, privacy, and protection. Our high-quality films reduce heat and glare, block harmful UV rays, and enhance the appearance of your vehicle while complying with South Carolina tint regulations. Whether you want a subtle factory look or maximum heat rejection, our technicians apply precision-cut film for a clean, long-lasting finish on all makes and models.

We Service All Glass Types

Why Choose Baker Auto Glass

Climate-Controlled, Clean Workshop

Optimal Conditions for Installation and Curing

Unlike mobile glass services that work outdoors, Baker Auto Glass performs installations on level ground in clean workshops that support proper alignment, contamination-free installation, and optimal adhesive curing.

OEM Glass & Factory-Approved Materials

OEM Glass & Factory-Approved Materials

Because we operate within Baker Motor Company dealerships, we have direct access to genuine OEM glass and factory-approved adhesives, primers, and removal/installation tools and procedures.

Experienced, Factory-Trained Professionals

Experienced, Factory-Trained Professionals

With multiple trained technicians available when needed, glass is installed safely and accurately—without the compromises often required in single-technician mobile installations.

OEM-Level ADAS, Camera & Sensor Calibration

OEM-Level ADAS, Camera & Sensor Calibration

Many vehicles require camera, radar, and rain sensor calibration after glass replacement. Baker Auto Glass performs OEM-level ADAS programming and alignment to restore safety systems exactly as designed, protecting both vehicle safety and warranty coverage.

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Experience with all types of vehicles

From panoramic roofs and acoustic glass to Sprinter windshields and fleet vehicles, Baker Auto Glass is equipped to handle complex glass systems across all vehicle types. Our dealer-based locations give us the tools and parts access others don’t have.

Insurance Claim Assistance

Insurance Claim Assistance

We work directly with insurance providers to streamline the claim process and reduce paperwork for our customers. Most auto glass repairs and replacements are covered, and we help ensure the process is fast and hassle-free.

Complimentary Loaner Vehicles

Convenient Transportation Options

Baker Auto Glass offers several transportation options to minimize disruption while your vehicle is being serviced. Shuttle service is a convenient and reliable choice for most clients, while valet service and complimentary loaner vehicles are offered by appointment, depending on availability and service needs. Our team is happy to review transportation options when scheduling your visit.

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The Baker Experience

As part of the Baker Motor Company, our customers enjoy a higher level of service, accountability, and professionalism. From a complimentary car wash to access to service, parts, and rentals, Baker Auto Glass delivers a dealership-level experience you won’t find at a typical glass shop.

We work with All Insurance Providers

Insurance Claim Assistance

Baker Auto Glass works with all major insurance providers and regularly assists customers throughout the auto glass claim process. While claims must be initiated by the vehicle owner, our team can help provide required information, communicate with insurance representatives, and coordinate repairs once a claim is opened.

In South Carolina, comprehensive insurance often covers windshield replacement with little or no deductible, and you always have the right to choose your repair facility. Simply tell your insurance company you would like your glass repaired by Baker Auto Glass, and we’ll take care of the rest.

Claims Phone Numbers for our most frequent Insurance Providers:

Baker Auto Glass Team

  • Drew Silden

    Drew Silden

    Auto Glass Supervisor

    843-203-2936
    Drew Silden

    Drew Silden

    Auto Glass Supervisor

  • Liz Cryer

    Liz Cryer

    Auto Glass Assistant

    843-203-2938
    Liz Cryer

    Liz Cryer

    Auto Glass Assistant

  • Kyle Wilkins

    Kyle Wilkins

    Auto Glass Assistant

    843-203-2939
    Kyle Wilkins

    Kyle Wilkins

    Auto Glass Assistant

Schedule an Appointment

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Baker Auto Glass
at Mercedes-Benz of Charleston

 1513 Savannah Highway
Charleston, SC 29407

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz of Charleston

Baker Auto Glass
at Baker Cadillac of Charleston

 1623 Savannah Highway
Charleston, SC 29407

Baker Auto GlassBaker Auto Glass - at Baker Cadillac of Charleston

Baker Auto Glass
at Mercedes-Benz of Mount Pleasant

 2121 Hwy 17 North
Mount Pleasant SC 29466

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz of Mount Pleasant

Baker Auto Glass
at Mercedes-Benz Van Center – Baker

 425 Sigma Drive
Summerville, SC 29483

Baker Auto GlassBaker Auto Glass - at Mercedes-Benz Van Center Baker

You choose who works on your vehicle.

 

South Carolina Title 38 (Insurance), Chapter 57 (Trade Practices) Section 38-57-75 (Vehicle glass repair procedures)
  1. When an insured has suffered damage to the glass of a motor vehicle, "vehicle glass", both the insurer providing glass coverage and the third party administrator that administers glass coverage for that insurer must not require that repairs be made to the insured's vehicle by a particular provider of glass repair work.
  2. In processing a vehicle glass claim, a third party administrator must immediately disclose to the insured that the third party administrator is acting on behalf of the insurer.
  3. Immediately after verification of coverage and evaluation of the damage, an insurer or third party administrator must ascertain whether an insured has a provider of choice.
  4. When an insured requests to have covered glass repair work performed by a specific provider of choice, the insurer or third party administrator must determine whether the selected shop is a member of the insurer's or third party administrator's vehicle glass repair program or preferred provider list. If the provider of choice is a member of the insurer's vehicle repair program or preferred provider network, the insurer or its third party administrator must assign the claim and provide a claim or reference number at that time to the provider of choice.
  5. When an insured requests to have covered glass repair work performed by a provider who is not a member of the insurer's or third party administrator's vehicle repair program or preferred provider list, the insurer or third party administrator:
    1. must confirm that the provider agrees to perform the repair at the insurer's fair and reasonable rate of reimbursement. If the provider refuses to accept the rate, the insurer or third party administrator may inform the insured that he will be responsible for additional costs. If the provider agrees to accept the fair and reasonable rates, no further statements regarding costs shall occur and the provider must be paid the agreed fair and reasonable rate of reimbursement;
    2. must inform the insured that he or she may use the requested provider of choice; and
    3. must not make statements regarding the warranty offered by the provider of choice. If an insured asks the insurer or third party administrator questions regarding a provider's warranty, the insurer or third party administrator must refer the insured to the provider for clarification.
  6. When an insured does not request to have covered glass repair work performed by a specific provider of choice, the insurer or third party administrator may refer the repair to a vehicle glass repairer who is a member of the insurer's or third party administrator's preferred network of providers.
  7. A vehicle glass repair or replacement facility, including any agent, contractor, vendor, representative, or anyone acting on its behalf, must not:
    1. threaten, coerce, or intimidate an insured to file a claim for vehicle glass repair or replacement;
    2. engage in unfair or deceptive practices to induce an insured to file a vehicle glass repair claim;
    3. induce an insured to file a vehicle glass repair claim when the damage to the vehicle glass is insufficient to warrant vehicle glass repair or replacement;
    4. perform vehicle glass repair or replacement services under an insurance policy without first obtaining insurer approval;
    5. make any representations to an insured as to the vehicle glass coverage available under the insurance policy, including, but not limited to, representations that the insured is entitled to a free windshield; or
    6. represent verbally, electronically, or in any other way, including, but not limited to, advertisements, websites, or any marketing materials that a claim for a windshield replacement under an insurance policy is free.
  8. The owner, lessee, or insured driver of the vehicle, or the designee of the owner, lessee, or insured driver of the vehicle, if any, must be party to the filing of a vehicle glass repair claim, otherwise known as first notice of loss. A provider of vehicle glass repair services may not serve as the designee for the insured.
  9. When an insurer or third party administrator determines that an insured's requested glass repair must be physically inspected, and the inspection is carried out by a representative of a third party administrator, that representative must not make any offer to make repairs, engage in any discussion of other glass repair facilities, or recommend any glass repair facility during the course of the inspection.
  10. An insurer, agent, or third party administrator only may provide information about a claim to a vehicle glass repairer after the insured has selected that repairer to provide glass services.
  11. The provisions of this section do not apply to insurers or third party administrators who do not have a ten percent or greater ownership interest in a vehicle glass repair business.
  12. Violations of this section are subject to the provisions of the South Carolina Insurance Unfair Claim Practices Act.
  13. Notwithstanding the provisions of this chapter, the insurer has the right to inform the insured that the insurer will not guarantee the work performed by a provider that is not in the network of the insurer or third party administrator.

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