Mercedes-Benz Financial Services ranks highest in all 3 segments of the 2015 J. D. Power Dealer Financing Satisfaction Study – Charleston SC
Congratulations to Mercedes-Benz Financial Services USA, LLC for being ranked the highest in all three categories of the J.D. Power 2015 U.S. Dealer Financing Satisfaction Study.
The study measures dealer satisfaction with auto financing providers for both wholesale and retail products. Mercedes-Benz dealers evaluate their experience using four different financing segments including Prime Retail Credit, Non-Prime Retail Credit, Retail Leasing and Floor Planning.
Brian Fulton, Vice President and Head of Mercedes-Benz Financial Services said, “We work with some of the greatest dealers in the industry, and we thank them for their partnership in creating exceptional experiences for customers every day.”
Mercedes-Benz Financial Services earned the highest score among retail credit, floor planning and retail leasing providers in the study that was based on 10,297 total responses including opinions of dealer principals with their finance provider.
Fulton added, “These fantastic results can be attributed to the hard work and focus of our entire organization.”