Cadillac Recognized as a J.D. Power 2014 Customer Champion

Cadillac is being recognized as a 2014 Customer Champion by J.D. Power ! This is the third time Cadillac has earned this distinction. It is one of 50 companies across multiple industries to be recognized.

To qualify for this elite list, companies must excel within their own industry and among the nine industries included in the Customer Champions analysis by J.D. Power. The additional Five factors include People, Presentation, Process, Product and Price. These categories determine the J.D. Power 2014 Customer Champions.

J.D. Power evaluated more than 600 brands to identify the 2014 Champions, based on customer feedback, opinions and perceptions gathered primarily from J.D. Power’s syndicated research in 2013. Which is why we are thrilled Cadillac has been named one of the 50 recipients to this list!

“We believe that every interaction – at our website, in the showroom or on the service lane – represents a defining moment, an opportunity to differentiate ourselves and earn the loyalty of a customer,” said U.S. Vice President of Cadillac Sales and Service Bill Peffer. “This philosophy of defining moments is what drives our new products, and we strive to carry that through to our sales and service experiences.”

To view our current inventory of Cadillac vehicles at Baker Buick Cadillac GMC, click HERE.