Cadillac Tops Service Satisfaction Rankings for the 1st Time!
Cadillac overtook Lexus to top a survey of customer satisfaction with dealership service departments, giving General Motors twin victories in a benchmark study released today by J.D. Power and Associates. Cadillac’s first win in the luxury category ended a five-year reign for Toyota’s luxury arm in Power’s U.S. Customer Service Index Study. Buick ranked as the top…
