Mercedes-Benz Ranked #1 in Customer Service Satisfaction

Mercedes-Benz continues to make strides not only by producing new and exciting vehicles, but according to the American Customer Satisfaction Index, they now undisputedly provide some of the best customer service in the industry.

Moving from 7^th to 1^st, Mercedes-Benz customer service out ranks every other automotive company in the study conducted by the ACSI, even better than top competitors BMW and Lexus who experienced a decline in ranking. Just another reason to join the Mercedes-Benz family, this new milestone represents Mercedes-Benz’s highest ever customer service ranking in the 19 year history of the report.

This ACSI achievement is something in which we are extremely proud of, where consideration of the entire customer experience is measured by the quality of products and services offered. So if you own or are thinking about buying a new Mercedes-Benz vehicle, congratulations on your decision, you can now be rest assured that no other company takes better care of their customers in the automotive world like Mercedes-Benz!